Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and Wonderluck Casino in relation to your use of the website and its services. They apply to visitors, registered account holders and anyone who otherwise accesses or uses the website. If you do not agree with these terms, you must not use the website or create an account.

Additional terms may apply to individual games, promotions, competitions, payment methods or other services. Those terms will be shown or made available when relevant and form part of this agreement. If an additional term conflicts with these general terms, the specific term will apply to the relevant game, offer or service to the extent of the conflict.

You must be at least 18 years old to use real-money gambling services. You may use the website only where online gambling is lawful for you and where the services are available. You are responsible for understanding and complying with all laws that apply to you, including laws relating to gambling, payments, identity, taxation and online activity.

• You must provide truthful, complete and current information when using the website.
• You must not use the website if you are legally prohibited from gambling or subject to a self-exclusion arrangement.
• You must not use the website for fraud, money laundering, terrorist financing or any other unlawful purpose.
• You must not permit another person to use your account or place wagers on your behalf.
• You must not attempt to avoid a restriction by creating or using another account.

Wonderluck Casino may refuse access, decline an application or restrict a service where this is reasonably necessary to comply with legal obligations, protect users, verify information, manage security risks or apply responsible gambling controls.

Changes to these terms

We may update, replace or amend these terms from time to time. Changes may reflect legal requirements, changes to our services, security considerations or operational needs. The current version will be made available on the website and will generally apply from the date it is published, unless a different date is stated. You should review these terms regularly. If you do not accept an update, you must stop using the website.

2. Accounts, verification and security

Some features require you to create a personal account. When registering, you must provide information that is accurate, complete and current. This may include your name, date of birth, residential details, payment information and other information needed to provide the service or meet legal and security requirements. You must update your information if it changes.

An account is personal to you. You must not sell, transfer or share it, and you must not use another person's account. You are responsible for keeping your username, password and other security information confidential. Choose a strong password, do not reuse it where possible, and notify the appropriate website support channel promptly if you believe that your account or login details have been compromised.

Identity and compliance checks

We may carry out age, identity, payment, fraud, affordability, source-of-funds and other compliance checks. You may be asked to provide documents or information to confirm your identity, account details or payment method. Information supplied for verification must be genuine, valid and belong to you unless we have agreed otherwise.

During a review, some account functions may be limited until the requested checks are completed. Providing false, misleading or altered information may result in an account being suspended or closed and transactions being reviewed or withheld where permitted by law. Reviews may take as long as reasonably necessary, particularly where information must be checked with a payment provider or another relevant service.

One account and account closure

Unless we expressly agree otherwise, you may hold only one account. Multiple or linked accounts, or accounts created to avoid a restriction, may be closed or combined. If you believe you have created an account in error, do not continue using it. Follow the account support process made available on the website.

We may suspend, restrict or close an account where we identify suspected fraud, a breach of these terms, unusual activity, failed verification, a responsible gambling concern, a legal requirement or a risk to the integrity of the website. Where permitted, we will provide information about the relevant process or next steps. Closing an account does not remove obligations that arose before closure.

3. Games, wagers and transactions

Before placing a wager, check the game information, rules, stake amount, odds or other details displayed on the website. A wager is generally accepted only when it has been recorded by the relevant system and confirmed on your account. A button selection, request or displayed intention to place a wager is not, by itself, proof that the wager has been accepted.

Game outcomes are determined by the applicable game systems and rules. We may correct an obvious error, technical issue, display problem or settlement mistake. If a game, market or transaction is affected by a material malfunction, we may void, correct or review the affected activity in accordance with the applicable rules and legal requirements.

You must have enough cleared funds available before placing a wager. You are responsible for checking your balance, wager details and transaction history. We may refuse, delay, reverse or cancel a transaction where required by law, a payment provider, a security control, an account restriction or an applicable product rule.

Deposits and withdrawals

Payment methods, processing arrangements and availability may vary. You must use a payment method in your name or one that you are authorised to use. We may ask you to verify ownership of a payment method before accepting deposits or processing withdrawals. A payment provider may apply its own terms, charges, security checks or processing requirements.

• Deposits may be subject to verification, transaction checks, provider requirements and applicable limits.
• Withdrawals may require identity verification, payment checks and completion of a lawful compliance review.
• A payment request may be delayed or declined if information is incomplete, inaccurate or inconsistent.
• You should check all transaction details before confirming a deposit or withdrawal request.
• You are responsible for any tax obligations that may apply to your gambling activity or winnings.

If funds or another amount are credited to your account in error, you must not use or withdraw them. We may correct the balance and recover the amount. If your account has a negative balance because of an error, reversal, chargeback or other valid adjustment, you must repay the amount or agree to a lawful resolution.

4. Promotions and responsible gambling

Promotions, bonuses and promotional credits are subject to the specific terms displayed with the relevant offer. These terms may include eligibility requirements, qualifying activities, expiry periods, wagering requirements, game restrictions, minimum or maximum amounts and withdrawal conditions. You should read all offer terms before accepting or using a promotion.

Unless the relevant promotion expressly permits it, you must not claim the same offer through multiple accounts, use another person's account, exploit an error or use a promotion in a way that defeats its purpose. We may remove promotional benefits or review related activity where there is a breach of promotional terms, suspected abuse, irregular activity or an account restriction.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to earn money, repay debts or solve financial problems. Only gamble with money you can afford to lose. Set a budget and time limit before you start, monitor your activity and avoid chasing losses. You should not gamble when distressed, when affected by alcohol or other substances, or when gambling is affecting your wellbeing, relationships, work or finances.

• Use available deposit, spending, loss or session controls that suit your circumstances.
• Take regular breaks and monitor the amount of time and money you spend.
• Consider self-exclusion if you want to stop gambling for a set period or indefinitely.
• Do not attempt to bypass a self-exclusion or responsible gambling restriction.
• Seek independent support if gambling is becoming difficult to control.
• Talk to someone you trust if gambling is causing stress or financial concern.

Responsible gambling tools and support options may be available through the website. The availability and operation of a particular tool may depend on the service and applicable requirements. If you request an account restriction or closure for responsible gambling reasons, you must not attempt to access the services through another account.

5. Website use, liability and complaints

Permitted use and intellectual property

You may use the website only for personal, lawful and non-commercial purposes. You must not copy, reproduce, modify, publish, distribute, reverse engineer, interfere with or commercially exploit any part of the website without permission. You must not introduce malware, use automated systems to access the website, attempt to bypass security, or do anything that could impair the performance, availability or integrity of the website.

The website, including its design, text, graphics, branding, software and other content, is owned by or used with permission by the relevant rights holder. Your use of the website does not give you ownership of any intellectual property. Third-party content, software or links may be subject to separate terms and privacy practices.

Availability and technical issues

We aim to keep the website secure and available, but access may be interrupted by maintenance, upgrades, technical faults, internet problems, device issues, events outside our reasonable control, or legal and security measures. We do not promise that the website will always be error-free, uninterrupted, compatible with every device or suitable for every purpose.

To the extent permitted by law, you use the website at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, we are not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or events outside our reasonable control.

Complaints and applicable law

If you have a question or complaint, review the support and complaints information made available on the website. Provide clear details of the issue, relevant dates, account information where appropriate and any transaction references. We may request further information so that the matter can be investigated. You should keep copies of important account, wager and transaction records.

These terms are to be read consistently with applicable Australian laws and any mandatory rules that apply to the services or to you. If a provision is found to be invalid or unenforceable, it will be changed or removed only to the extent necessary, and the remaining provisions will continue to operate. Your statutory rights are not affected by these terms.

For information about how personal information is collected, used, stored and disclosed, please read the Wonderluck Casino Privacy Policy. By continuing to use the website after these terms or related policies are updated, you accept the updated terms to the extent permitted by law.